Ready to ship in 3-5 business days
POSTAGE Dispatch time may take up to 3 working days after the initial payment. Delivery time may vary from 3 to 7 working days (or more) depending on the shipping carrier. Domestic and International postages are tracked (and / or signed). The Tracking Reference Number will be sent via e-mail provided by a buyer. COVID-19 IMPACT Shipping carriers do everything in their power to avoid delivery delays during the pandemics but due to different countries rules and regulations delays may be unavoidable.
RETURNS You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Returns are accepted only from the persons who bought the item(s). REFUNDS Once we receive your item, we will immediately notify you via e-mail on the status of your refund after inspecting the item(s). If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. SHIPPING You will be responsible to cover the return shipping costs for the item(s) you bought and want to return. The return shipping costs are non-refundable as well as the possible Customs fees or charges.
- Store Name: Lily Marshly
- Vendor: Lily Marshly
- Address: 51 D Guildhall street
United Kingdom (UK)
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Each vendor on Just Artisan is responsible for their own policies regarding refunds, exchanges, and returns. Policies vary from shop to shop and can be seen on the vendor’s shop page.
Before purchasing, review the shop’s Returns & exchanges policy. You can find the shop’s policies on their shop page.
Specific questions about a shop’s policies are best answered by the vendor. Contact the shop with any questions about their policies.
What should I do if the seller doesn’t refund my order?
If the seller doesn’t allow refunds, you may be able to contact us for assistance. Refunds may be provided if:
– You never received your order
– Your order wasn’t as it was described on Just Artisan
You can contact us at firstname.lastname@example.org or through our contact form