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Just Artisan - FAQ
Just Artisan is an online marketplace for handmade goods. We are committed to supporting artists, crafters and makers while keeping our platform fair and transparent.
We have a commitment to our vendors to build a fair and transparent marketplace that support artisans from around the globe. In order to accomplish mission, we are banning all mass produced goods, and giving vendors a fully featured dashboard with all the tools they need to manage their stores.
Our only fee is a 7.5% transaction fee on final sales. There are NO listing fees, monthly fees, payment processing fees, or hidden fees.
Yes! Vendors are able to have as many stores as they wish. Each store does require a different email address to open the store.
We hope you are happy with Just Artisan, but if you would like to cancel your account please remove all products from your store and fulfill all remaining orders. Once this has been completed, send us and email at email@example.com to let us know you wish to delete your account.
Only handmade items are allowed for sale on Just Artisan. For our full selling guidelines please visit: https://justartisan.com/product-guidelines/
All payments are sent via PayPal. In order to receive payments you will need to have a PayPal account.
All payments are processed within 3 business days from the time of purchase, however, we aim to complete all payments within 24 hours.
If you see a product that you believe violates our policies send us an email at firstname.lastname@example.org with the product title or link to the product.