Welcome to Purple Pumpkin Emporium (formerly witchcrafts)
We are an Australian Mother ~ Daughter team creating handmade Party supplies, Cards and Gifts for you. Items are hand crafted with care from the best materials for your item with great attention to detail. We take great pride in our work.
As with hand crafted items no two pieces will ever be exactly the same.
Banshee and Siren xx
All orders ship with tracking from Australia post. We ship to Australia, USA and Canada
Buyers are responsible for any customs and import taxes that may apply.
We cannot be responsible for delays in shipping that are out of our control such as public holidays, weekends or delays due to weather events, the current pandemic or customs.
~ Postage costs are a necessary evil of online shopping . Postage prices include packaging costs as well~ All Items have tracked postage* as it is a requirement for buyer/seller PayPal protection.
*If you choose registered international post (Toppers and decals only), there is no tracking. There will be proof of lodgement and it is a signature on delivery service. See Individual listings for any terms for this postage option.
Where possible we recycle and reuse packaging materials to minimise environmental impact.
To return an item please contact me first. Item must be lodged for postage within 3 days and must be tracked. Return postage cost is buyers responsibility.
Any refund will only be issued once item is returned to us (and we receive it in original unused condition).
Postage costs will not be refunded.
We do not offer refunds on custom made or personalised items
Cancellation policy... provided that your item has not been shipped we accept cancellation of your order less any costs we may have incurred, these include but are not limited to fees or any shipping costs that have been purchased.
We do not offer exchanges.